Return & Exchange Policy
At Alliance Building Materials, we are committed to customer satisfaction. Please read the following policy carefully before requesting a return or exchange.
📦 Returns
We accept returns for defective or damaged items only.
Conditions:
Must contact us within 7 days of receiving your order.
Items must be unused, uninstalled, and returned in original packaging.
You must obtain a return authorization from us before shipping.
Return shipping cost is the responsibility of the customer unless the product is damaged or incorrect.
🔄 Exchanges
We accept exchanges for incorrect, damaged, or defective items.
Conditions:
Contact must be made within 7 days of delivery.
We will arrange for replacement after case evaluation.
🚫 Non-Returnable Items
Custom-built or made-to-order items
Installed or used products
Clearance or final-sale products
📍 Return Address
Alliance Building Materials
55 Randolph Ave, Avenel, NJ 07001
United States
Need help?
📧 support@alliancebldgmat.com
📞 +1 732-943-2348