Return & Exchange Policy

At Alliance Building Materials, we are committed to customer satisfaction. Please read the following policy carefully before requesting a return or exchange.

📦 Returns
We accept returns for defective or damaged items only.

Conditions:

  • Must contact us within 7 days of receiving your order.

  • Items must be unused, uninstalled, and returned in original packaging.

  • You must obtain a return authorization from us before shipping.

Return shipping cost is the responsibility of the customer unless the product is damaged or incorrect.

🔄 Exchanges
We accept exchanges for incorrect, damaged, or defective items.

Conditions:

  • Contact must be made within 7 days of delivery.

  • We will arrange for replacement after case evaluation.

🚫 Non-Returnable Items

  • Custom-built or made-to-order items

  • Installed or used products

  • Clearance or final-sale products

📍 Return Address
Alliance Building Materials
55 Randolph Ave, Avenel, NJ 07001
United States

Need help?
📧 support@alliancebldgmat.com
📞 +1 732-943-2348